Shipping & Returns

Shipping

We ship within the contiguous United States. Standard shipping takes 3–5 business days after your order is processed. Orders typically ship within 1–3 business days of purchase.

You will receive a tracking number via email once your order ships.

Complimentary standard shipping on orders of $185 and over within the contiguous United States.

Sending to Multiple Recipients

Sending gifts to multiple recipients? For two recipients, please place a separate order for each shipping address so every gift receives the correct personalized note and tracking information. Planning gifts for three or more recipients? Visit our Corporate Gifting page and we'll coordinate the details with you.

Returns & Refunds

We accept returns on charcuterie boards and handcrafted products within 14 days of purchase, provided the item is unused, in its original condition, and in original packaging.

To initiate a return, email us at support@thatgrazingtable.com with your order number and photos of the item. Refunds are issued to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable.

Food Items

Due to the nature of food products (jams, butters, and other perishables), we do not accept returns on food items. If a food item arrives damaged or defective, please contact us within 3 days of delivery and we will arrange an exchange.

Items Not Eligible for Return

Customized or personalized products
Items returned after 14 days of purchase
Items that are used, damaged by the customer, or missing original packaging
Opened or used food items (jams, butters, and other perishables)

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at support@thatgrazingtable.com. Include your order number and clear photos of the damage. We will make it right.