Wholesale Terms & Conditions
Effective October 11, 2026
We’re happy to help you bring our small-batch porcelain serving boards and gift sets into your store. These terms explain how wholesale ordering, payment, shipping, and support work.
Wholesale Eligibility
Wholesale pricing is available to approved resale partners. Please provide your business name, contact information, retail website or store location, and applicable resale documentation when applying.
Wholesale pricing applies to products purchased for resale. Corporate gifts, client appreciation gifts, and other purchases for direct gifting are offered at retail pricing unless separately agreed in writing.
Wholesale account access is specific to your business and should not be shared outside your authorized team.
Pricing & Order Minimums
All prices are listed in U.S. dollars.
Our opening order minimum is $500. The $250 reorder minimum applies after your first qualifying opening order has shipped. Minimums apply to the merchandise subtotal before shipping and applicable taxes.
You may mix across any available collection, including individual boards and Luxury Charcuterie Gift Sets. Order minimums are based on dollar value rather than a required number of each product.
Suggested retail prices are recommendations.
Prices may change for future orders. The price confirmed for an accepted order will remain in effect for that order.
Ordering & Payment
Orders may be placed through our wholesale portal or arranged directly with Andrea at andrea@thatgrazingtable.com.
For available products ordered through the portal, merchandise and applicable taxes are paid at checkout. We check your order against the applicable wholesale minimum before packing. If an adjustment is needed, we will contact you before proceeding.
Inquiries and notification requests for upcoming collections do not reserve inventory or require payment.
Shipping is calculated after packing and invoiced separately. Any shipping amount already collected at checkout is credited toward the actual shipping charge. The remaining shipping balance must be paid before dispatch.
Your order ships within the confirmed processing timeframe once the shipping balance is paid.
Please review your collection selections, product quantities, shipping address, and delivery requirements before submitting payment.
Small-Batch Collections & Availability
Our wholesale boards are handcrafted from individually sourced Italian and Spanish porcelain. Colors, veining, and pattern placement vary from piece to piece.
Product photographs represent the collection’s overall appearance. Your boards may have different pattern placement from the pieces pictured.
Collections are produced in limited quantities. Specific colors or patterns may not return once a collection sells through. Reorders are selected from the assortment available at that time.
We will not substitute a different collection or product without your agreement. If we cannot fulfill a confirmed item, we will contact you to discuss an alternative or refund the unavailable item.
Upcoming Collections & First Access
Requests for first access to upcoming collections are nonbinding expressions of interest. They do not require payment, reserve inventory, or guarantee availability.
You may change your requested quantity or decide not to order when the collection becomes available.
Any actual inventory reservation or production order must be separately confirmed in writing, including quantities, payment requirements, and estimated timing.
Order Changes & Cancellations
Please contact andrea@thatgrazingtable.com promptly if you need to change or cancel an order.
Changes are subject to availability and may affect pricing, shipping charges, or dispatch timing. Revised orders must continue to meet the applicable order minimum.
Confirmed orders may be canceled before packing or production specifically committed to your order begins. Once either has begun, cancellation is subject to our written agreement.
Orders that have shipped cannot be canceled.
Shipping & Delivery
Wholesale shipping is charged separately from merchandise. After your order is packed, we confirm the shipping cost based on the packed shipment and destination and send a separate invoice. Your order ships within the confirmed processing timeframe once the shipping balance is paid.
Retail free-shipping promotions do not apply to wholesale orders unless expressly stated. A free-shipping label displayed at checkout does not waive separately invoiced wholesale shipping charges.
Estimated dispatch timing refers to when an order is expected to leave us. Carrier transit time is additional, and delivery dates are estimates unless separately confirmed.
For a specific event date or larger order, please contact us before ordering so we can discuss timing.
Please provide a complete, accurate shipping address and any delivery instructions. Additional carrier charges resulting from an incorrect address or unsuccessful delivery may be passed on to the buyer.
Split shipments, expedited shipping, local delivery, and pickup must be agreed in advance, including any additional charges.
If tracking shows a delay or missing shipment, contact support@thatgrazingtable.com so we can help investigate.
Returns
Wholesale purchases are final sale. We do not accept returns or exchanges for unsold merchandise or changes of mind.
This policy does not prevent us from resolving confirmed shipping damage, product defects, missing items, or fulfillment errors.
Please obtain written authorization before returning any merchandise. We will provide return instructions and explain responsibility for shipping costs as part of the resolution.
Damage, Missing Items & Incorrect Orders
Please inspect your shipment upon delivery. If your order arrives damaged, incorrect, defective, or with missing items, email support@thatgrazingtable.com within 5 days of delivery with your order number, a description of the issue, and clear photos of the affected items and packaging.
Please retain the packaging and affected items while we review the issue. Do not return merchandise without written authorization.
We will arrange a replacement or refund for confirmed issues. Color, veining, and pattern placement vary naturally within our small-batch collections and are not considered defects.